Refund Policy

At JeevaVeda, we take great pride in delivering authentic Ayurvedic products that promote health and well-being. If you are not satisfied with your purchase or receive a defective product, we’re here to help.

Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must:

Be unused and in the same condition that you received it.
Be in its original packaging with seals intact.
Have the receipt or proof of purchase.

Please Note: Due to hygiene reasons, we do not accept returns on the following:

Opened or used products.
Health supplements, unless the product is damaged or defective upon arrival.
Customized or personalized products.

How to Start a Return

To initiate a return, contact us at support@jeevaveda.life with your order details and reason for return.

If your return is approved, we’ll send you a return shipping label and instructions on how to send your package back to us.
Items sent back to us without prior authorization will not be accepted.

Return Address:
JeevaVeda Returns Department
B-8/20, Ground Floor, Sector-19, Rohini,
Delhi, 110089, India

Shipment Charges for Returns and Exchanges

Customer-Initiated Returns or Exchanges:
- If you ordered the wrong product, color, or quantity, or if you wish to exchange for another variant, a shipping charge of ₹100 will be levied.
JeevaVeda-Initiated Returns:
- If we shipped the wrong product, incorrect size, or if the item is damaged or defective, we will bear the return shipping cost.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so we can evaluate the issue and provide a replacement or refund.
Contact us at: support@jeevaveda.life

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, you’ll be automatically refunded to your original payment method within 10 business days.
Please note: It may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your refund, please contact us at support@jeevaveda.life.

Exceptions and Non-Returnable Items

The following items cannot be returned or refunded:

Used products or products with broken seals.
Health supplements, unless damaged during shipping or incorrect item delivered.
Gift cards and promotional items.

Contact Us

For any further questions or concerns regarding returns or refunds, please reach out to us at:

Email: support@jeevaveda.life
Address: B-8/20, Ground Floor, Sector-19, Rohini, Delhi, 110089, India

This Refund and Return Policy is now fully updated with the new domain jeevaveda.life. If you need more adjustments or additional sections, let me know! 🚀